Customer Care

Primetower Properties - Award Winning Customer Care

To say we care about customer care is an understatement. The Primetower Customer Care department has won numerous awards for the effort it puts into helping our customers. We always do our very best to make moving into a Primetower new home the best possible experience with as little stress as possible. Every new home is sold with a “move in “ care package as we want everything to go as smoothly as possible for you.

When you buy a Primetower new home it comes with a 2 year guarantee, covering all aspects of the house save for normal wear and tear and servicing.

Primetower are committed to building well designed quality properties that will meet the expectations of our buyers and tenants. This is reflected in our record in the Zurich Customer First House builder of the Year Awards with two firsts and two seconds.

For everyone at Primetower  from the moment we start a project in the early days of planning through the detailed design stage and the eventual build and handover to our customer is important. From the handover of your property you will find our customer care team just a telephone call away. They will work hard to ensure you have a first class service from us. We don't just go away because we take pride in what we do - Primetower will always do their utmost to keep their customers happy.

Telephone: 01202 715571
E-mail: kerrymills@primetower.com or jayneking@primetower.com